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The Mauteckk support team, equipped with extensive customer, industry and product experience, provides highly personalized advice and guidance in all aspects of product support including design, quality, applications and orders. We pride ourselves in responding to customer questions with information and solutions in a timely and professional manner.

You can find answers to frequent questions about Mauteckk products, along with tip selection advice, technical specifications, application notes, installation instructions and more in our comprehensive resource center.

Mauteckk recognizes speed of delivery as a critical factor in our customer's success. Our bar code and order verification system enables us to ship our products quickly and accurately. Most orders are shipped the same day and can be delivered within 24 hours.

Our Shipping department is designed to expedite the delivery of customer orders by utilizing virtually any carrier. Our volumes guarantee competitive discount rates both domestically and internationally.

Mauteckk's capabilities include "in-house" tracking of FedEx® and UPS® shipments. Packages can be shipped using any of the available services including but not limited to: FedEx®, UPS®, DHL® or any other carrier you choose.

Our products are double packaged for safe delivery. We are also capable of meeting certain customer packaging specifications.

This privacy notice discloses the privacy practices for (www.mauteckk.com). This privacy notice applies solely to information collected by this website. It will notify you of the following:

What personally identifiable information is collected from you through the website, how it is used and with whom it may be shared.

What choices are available to you regarding the use of your data.

The security procedures in place to protect the misuse of your information.

How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing 

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information 

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

See what data we have about you, if any.

Change/correct any data we have about you.

Have us delete any data we have about you.

Express any concern you have about our use of your data.

Security 

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a lock icon in the address bar and looking for "https" at the beginning of the address of the Web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via email This email address is being protected from spambots. You need JavaScript enabled to view it..

Design and Production

Our products have been designed to use less plastic than the standard industry recycling bin of the same size, using less resources and energy in the production process. By utilizing chambered plastic and unique folding and integrated hinging systems, we are able to provide 100% recyclable bins that use less material without compromising strength or performance.

Because we consider the environment in our production process and materials design, our environmental impact from production is lower than the industry average. On average, our bins emit 6% to 82% less carbon in the production process. Carbon emissions data for individual products can be found under "product description" for each bin.*

Shipping

Standard recycling bins are made with a rigid plastic design so they end up transporting 90% air when packed and shipped. 95% of our plastic bins pack flat. The compact design of our bins consists of more than 90% product when packed and shipped. Our bins are also all manufactured on site in our U.S. based facility. Because of this, when compared to standard industry bins of the equivalent size, most of our bins emit 16% - 79% less carbon during the transportation process.

Extended Producer Responsibility

Our bins are designed for component replacement. Instead of buying a new bin, you can order replacement parts with us - saving money for you and saving resources for the environment.

When you want to upgrade or change your recycling program, we can help you find the closest facility to recycle your old bin or you can send your bin back to us for a 10% reimbursement on your next purchase. Whether plastic, steel, or wood, we have the resources to recycle or up-cycle your bins.